I bought a 955 Solar (upgraded to the latest FW 25.04) watch two weeks ago and have run into a problem twice already. The touchscreen doesn’t work after waking up in the morning. The first time happened a few days after purchase, and the second time was this morning. What happens: I have night mode set from 12:00 AM to 9:30 AM with the touchscreen disabled. So after midnight, the touchscreen turns off. In the morning, once the watch detects that I’m awake, the touchscreen should turn back on. But today I woke up, saw the Morning Report screen, tried swiping—and nothing happened. The buttons worked fine though. My steps: I went into the menu. I only saw one line: Touch – General Use – Off . I switched it to On . The touchscreen started working, and a new option appeared: During Sleep – On . I switched During Sleep to Off . The touchscreen stopped working again, and after leaving and re-entering the menu, I only saw one line again: Touch – General Use – Off . So turning During Sleep to Off simultaneously turns off General Use . This is an obvious bug. As a result, until I restart the watch, these two settings remain “linked” together. After a restart, I see both lines again: General Use – On , During Sleep – Off , and the watch works normally. Has anyone else run into this?

Touchscreen Not Working in the Morning after Sleep – 955 Solar

7459904 1 month ago

I bought a 955 Solar (upgraded to the latest FW 25.04) watch two weeks ago and have run into a problem twice already. The touchscreen doesn’t work after waking up in the morning. The first time happened a few days after purchase, and the second time was this morning.

What happens: I have night mode set from 12:00 AM to 9:30 AM with the touchscreen disabled. So after midnight, the touchscreen turns off. In the morning, once the watch detects that I’m awake, the touchscreen should turn back on. But today I woke up, saw the Morning Report screen, tried swiping—and nothing happened. The buttons worked fine though. My steps:

I went into the menu. I only saw one line: Touch – General Use – Off.
I switched it to On. The touchscreen started working, and a new option appeared: During Sleep – On.
I switched During Sleep to Off. The touchscreen stopped working again, and after leaving and re-entering the menu, I only saw one line again: Touch – General Use – Off.

So turning During Sleep to Off simultaneously turns off General Use. This is an obvious bug.

As a result, until I restart the watch, these two settings remain “linked” together. After a restart, I see both lines again: General Use – On, During Sleep – Off, and the watch works normally.

Has anyone else run into this?

Top Replies

7459904 1 month ago +1

It happened this morning once again. Nothing could help but restarting the watch. I tried switching on/off sleep mode manually, turning on/off touch -- it did not help. Maybe that glitch is related with…

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0 nowster 1 month ago

I suspect that you don't fully exit sleep mode until you've dismissed Morning Report.

0 7459904 1 month ago in reply to nowster

What should I have done? Or do you mean the watch didn’t automatically exit sleep mode? The watch is set to sleep mode until 9:30, but I woke up at 9:50. It showed the morning report, and I started swiping as I usually do, but the swipes didn’t work.

0 7459904 1 month ago

It happened this morning once again. Nothing could help but restarting the watch. I tried switching on/off sleep mode manually, turning on/off touch -- it did not help. Maybe that glitch is related with the fact that I slept longer than the schedule and woke up later than 9:30. The watch recorded sleep correctly: 1:35AM -- 9:46AM. But it is an obvious bug that the touch remains off.