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Performance on 23.20 is very slow

kenjdavidson
11 days ago

After the last round of patches that ended in 23.20* the responsiveness of the watch is very slow:

- Attempting to long press to get the main menu is slow

- Opening the workout menu is slow

- Generally moving between all menus is super slow

Golf app:

- Transitioning between holes is much slower

- Shot tracking doesn't register shorter clubs, it seems to recognize full driver swings, by any other club is not being registered.

This has been going on since the last patch, the weather was great yesterday, so it's unlikely the GPS connection .

  • 0 10 days ago

    The * at the end of the version number means the install did not successfully complete.

    You might like to try the Reinstall Software option from the hidden Support menu. (Inside System→About, press the light switch eight times.)

  • 0 10 days ago in reply to nowster

    Yup, I gave this a go like 4 times and it finally finished the update showing `23.20` with no asterisk.  Sadly it did not fix the issue with performance of button or screen clicks.  The pages are still slow to load, for example hitting the activity button takes like 30 seconds to load, and going back does the same, then attempting it again right away is instant. 

    It's like whatever it's doing first takes time to complete then the next few attempts are cached.  Wait a little while and it slows down again.

  • 0 5 days ago

    There was a ninja patch or something on May 30th.  I plugged the watch in (which could have been the first time after doing the hard update described below) and since then it's been working without any slowdown switching between screens.   Maybe it was just a full recharge was needed after to reset something, who knows.  But the performance issue seems to be resolved at this point.

    Note - the golf sensor issue is still a problem, but I'll leave that for another thread.