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navigation error

Hi. I want know is there is a solution finally for a stupid navigation problem that I see from some months. If I ask to go in a point that I have already saved ok: my 955 Solar start with navigation. If I want navigation to a shop, an address or something like this where I must write on watch (If I don't have smartphone back) or on smartphone (when I have back), my sportwatch start to calculate for 1 or 2 minutes and, after some time, it turn back on watch face without any navigation. I tried to change more parameters about navigation, but without any difference. Some firmware ago was ok, now no. Why? How I can solve it?