Physical Watch Face Starting to Separate

Jesse 2 months ago

Hi all,

I bought my Garmin Forerunner 955 in July 2022 from REI.

My watch seems to be suffering from a leak in the face - or some kind of manufacturing detect. See the pictures attached.

I'm aware that Garmin's warranty is only for one year.

Any advice or recommendations? Just live with it or buy a new one?

Thanks in advance,

Jesse

Top Replies

Bitti 2 months ago +3

Are you sure the watch doesn't have a screen protector that's starting to peel off?
S.M.R. 2 months ago +2 verified

Contact Garmin Support . I generally start with the Chat option . See link

support.garmin.com/.../

All Replies

0 Jesse 2 months ago

+1 S.M.R. 2 months ago

Contact Garmin Support . I generally start with the Chat option . See link

support.garmin.com/.../

0 Bitti 2 months ago

Are you sure the watch doesn't have a screen protector that's starting to peel off?

0 Jesse 2 months ago in reply to S.M.R.

I reached out through chat like you suggested. And after talking with them and sharing more details, they are helping me exchange the watch. Honestly, amazed by that - and makes me an even bigger fan of Garmin. Incredible support. Thanks again for the suggestion.

0 S.M.R. 2 months ago in reply to Jesse

Great!