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music stutters in run activity

meelbeg
1 month ago

Hi,

FR955

Music stutters after 10 or so minutes during a run activity.

I have tried my own mp3s and youtube music download.

I have tested on multiple headphones and wearing watch on other wrist.

Music works when not in an activity.

It's hard not to draw the conclusion that unit is under powered, i.e. can't handle music, gps and HR at same time.

Why aren't loads of people would be complaining about this on a premium watch?

Thanks

  • 0 1 month ago in reply to 7726537

    It doesn't work. I tried to pause it for some seconds to several minutes, but then it starts to stutter again.

    The only headset with no problems is one from 2020 with BT 5.0, with more recent headset with BT 5.3 they always stutter

  • 0 1 month ago in reply to Miky

    I have Galaxy Buds+ which is old model with BT5.0 and there is stuttering.

    I dont mind pausing a music for couple of seconds every cca 20 minutes as a workaround.

  • 0 1 month ago

    Are you sure you're not having this issue while not in an activity? What you are describing is the same issue as me, except I've been able to recreate it while not in an activity. I've also turned off various settings but haven't found a watch configuration that fixes or directly causes the issue.

    What I have seemed to figure out is that the issue only exists when using both earbuds. I have not been able to replicate the issue when using only one earbud or a bluetooth speaker.

    The earbuds I am using are Anker Life A1. I contacted Anker directly with my earbud S/N and was told they are Bluetooth 5.0 (some product listings show 5.3 which they said is incorrect).