This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bug report - Walk activity issue - 42949.7 distance alert spam

Hello,

I am experiencing a weird bug somehow related to distance alerts after starting Walk activity.

Steps to reproduce:

1. Create a custom run workout and send it to watch (i.e. my was Run Repeat 35x, Distance 285m)

2. Start a Run activity with that workout, Alerts off, AutoLap off, so only interval alerts after each 285m will be triggered.

3. Finish the run - I did all 35 repeats and continued for couple of seconds - so I exceeded my custom run workout.

No issues so far

4. Start a Walk activity, Alerts off, AutoLap 1km

5. After starting, the watch just vibrates and spams 42949.7 distance alert like crazy, disappears after stopping activity, reappears after resuming.

The issue is not happening when starting a Run or Bike activity instead of Walk.

The soft reset after the run didnt help at all.

Looks like there is a simple workaround though - add new distance Alert into Walk activity and remove it and then start it.

Software version: 20.29

  • thank you!!! the workaround worked for me too

  • Yes, we are aware of this and investigating. It looks like everyone here may have already fixed it, but we have a workaround that avoids having to reset the activity settings: 

    Toggle ON, then back OFF the type of alert you're seeing in the activity profile. For example, if you see in the Walk profile the inflated numbers with a stopwatch symbol above the numbers (it's hard to tell without seeing a picture), that is a time alert. You should toggle on a time alert in the Walk profile and then toggle it back off. Then, retest. 

  • I have forerunner955. I had the same symptoms as you yesterday. However, I get symptoms when I start to shake my arm in treadmill mode. In my experiment, if I don't shake my arm, I didn't get symptoms, and I didn't get symptoms in outdoor running mode. Also, I did the default, and the symptoms still remain the same. 

  • Thank you for sharing.