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External sensor (Hrm pro) is not discoverable in 20.29

Just after upgrading to 20.29 previously paired sensor strap hrm run stopped connecting. This has happened previously as well with previous version of beta software.

At this moment sensor can not be added at all.

0 Lewis over 1 year ago

try reseting to default the settings in the watch, but first sync

0 Tyrese over 1 year ago

Have you tried changing the HRM's battery?

0 Leszek over 1 year ago in reply to Tyrese

Of course. Changed to brand new battery

0 Leszek over 1 year ago in reply to Lewis

Sync, default settings, reseting watch itself, reseting watch by using battery to 0%. Have tried those steps already

0 pdurys over 1 year ago in reply to Leszek

If your strap supports BLE then please verify if it really works with nRF Connect app on your phone. This app is made by chip manufacturer. It is legit.