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After software update to 20.26 a few days ago, I noticed that one of the two green back LEDs is off

Brisk Walker
2 months ago

After software update to 20.26 a few days ago, I noticed today that one of the two green back LEDs is off when measuring heart rate. HR accuracy was also bad (too low!) the last days.

I switched the watch off and on, and both LEDs are on again when measuring HR.

Anyone who has/had the same problem? I hope the watch does not have a hardware failure ...

  • 0 1 month ago

    Similar problem on my 255 on 20.32 version. One LED was way dimmer that the other. Didn't notice any bad HR readings, I run with a HRM strap, but I saw the problem when I took it off to wash it.

    Restarting the watch fixed it, so maybe it's not a hardware issue. But if it's software related then it's an older problem, I saw one post from 7 months ago talking about the same issue.