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17.26 lost music control button icons

I have just about enough muscle memory to get by, but most of the screen icons by the buttons have disappeared after updating to 17.26 (using Spotify for the music).

Tried a restart, no change.

Anyone else?

Top Replies

Durden11 over 1 year ago +2 verified

Same issue on my 955, I resolved it by going into Garmin Connect IQ app on my phone, then into Updates and noticed there was an update for Spotify. I ran the update and it fixed the issue. Looks like a…
Garmin-Sierra over 1 year ago +1 verified

All,

As you have seen from the the most recent comments, please make sure your Spotify app in Connect IQ is up to date (version 1.6.8).

If this is happening on sw version 1.6.8, please either start a new…
6979763 over 1 year ago +1

I think I found a solution to this. On my 945, I switched the default music app from Spotify to the Garmin one, played a song, then switched back and the controls are visible and working again.

All Replies

0 Merc625 over 1 year ago

yes, exactly my problem too

0 7262468 over 1 year ago

me too

0 4460281 over 1 year ago

Me too, music icons broken. Any fix available?

0 li_who over 1 year ago

Same problem. While running music stopped and it was not possible to start again. Library was visible. Watch was connected to BT headphone (running feedback was OK). Next day I was not able to start music again. I noticed that it lost sync with Spotify. Connecting to PC started a full sync with Spotify (8 minutes) and after that it seems ok during my 80 minute run.

0 4856244 over 1 year ago

Same here

0 1590756 over 1 year ago

Me too

0 pdurys over 1 year ago

As you all mention Spotify I assume you have no problem with other Music apps.

Anyway, have you tried update Spotify via Connect IQ Store?

I Am Having Issues with Spotify on My Garmin Watch | Garmin Customer Support

0 6979763 over 1 year ago

I think I found a solution to this. On my 945, I switched the default music app from Spotify to the Garmin one, played a song, then switched back and the controls are visible and working again.

0 8488635 over 1 year ago in reply to 6979763

This trick worked, thanks. Though I had to boot up Windows, connect my 955 via a cable, and drag and drop an MP3 file into my Forerunner to have something to play. Felt like I'd stepped back into the past.

+1 Durden11 over 1 year ago

Same issue on my 955, I resolved it by going into Garmin Connect IQ app on my phone, then into Updates and noticed there was an update for Spotify. I ran the update and it fixed the issue. Looks like a bug on an older version of the Spotify app.