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15.19 Bug: Ground Contact Time Balance (Left/Right) missing from Watch, Garmin Connect Web and iOS since

Hi, since 15.19 (I presume, it is since May 30, so that could match) the Left/Right Ground Contact Time Balance seems to be missing from the watch statistics, iOS Connect and Garmin Connect Web.

If I remember well it does show up during running but somehow it doesn't make its way into statistics.

I'm using HRM Pro Plus as before.

Pls look into this issue as for me it's a clear indicator of upcoming ankle failure. Thanks again.

Top Replies

Garmin-Sierra over 1 year ago +2 verified

All,

We are aware of this disruption. It's expected to be addressed with an upcoming software release, but no date has been set. I will update this thread when an update is available.
Garmin-Sierra over 1 year ago +2 verified

All,

This should be fixed in Public Beta 17.21.

If you are still experiencing this after 17.21, please start a new thread or reach out to Product Support directly.

All Replies

0 Grumpy from dawn till dusk over 1 year ago

I still have it.

Forerunner 955, 15.19, Garmin Connect Android.

Todays run:

0 jambongris over 1 year ago

I recently noticed that it was missing from some of my runs with my HRM Pro+ but not all. I didn’t dig any further since it’s not currently a stat that I focus on but I did think it was off.

I figured maybe it was too crooked on my chest and couldn’t get a good read on L/R balance?

0 JesseWang over 1 year ago

I have same issue with HRM Tri.
Sometimes in some activities, the GCTB data missed.

+1 Garmin-Sierra over 1 year ago

All,

We are aware of this disruption. It's expected to be addressed with an upcoming software release, but no date has been set. I will update this thread when an update is available.

0 2665465 over 1 year ago

Yes, I've been seeing this problem for over a month now. I even created a thread in which no one responded.

Sometimes the GCT balance is shown from the beginning of the run, sometimes it disappears at some point after a pause, sometimes it doesn't show at all from the beginning, or it doesn't exist at first, but then it appears on its own in the middle of the run.

I was recovering from an ankle injury at the time and was interested in this information.

+1 Garmin-Sierra over 1 year ago

All,

This should be fixed in Public Beta 17.21.

If you are still experiencing this after 17.21, please start a new thread or reach out to Product Support directly.