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Garmin Forerunner 955 Solar Disconnecting Randomly

I have owned a Garmin Forerunner 955 Solar since last summer with no issues but after a new update that I downloaded for the watch, it struggles to connect to my phone and will only upload activities half of the time. It keeps on saying it's connected to my phone but then it automatically disconnects within a split second. I went to Garmin Support and followed what they said (disconnecting the device and adding it back), but that didn't seem to work either. Any ideas or suggestions on what to do?