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Can't change volume on Spotify

Hello

I've purchased a Forerunner 955.
i've successfully installed Spotify, and synced my playlist.

Unfortunately, when I connect my headphones (Redmi Buds 3) I can't change the volume. Volume is locked at the maximum (which is extremely painful to the ears), and it can't be lowered.

I'm very disappointed because the problem seems to be present since years without any software fix from Garmin, and it's a 500 bucks recent product.

Any solution ?

Thanks

0 Saltmarsh Running over 2 years ago

To clarify, you are using the spotify app on the watch itself and connecting the earbuds directly to the watch? You aren't using the app on your phone, right?

0 Igor Petrov over 2 years ago

Try adding other headphones to the watch, preferably from the list of compatible and recommended by Garmin. In general, another manufacturer, such as JBL, Sony...
Get the volume control.
Then reset your Redmi model in the watch, the volume control should work.

0 tdeprins over 1 year ago

I have the exact same issue on a Garmin 245. Spend the last hour trying to get everything uninstalled and set up again with newest JBL earbuds but no luck, instead of running I am spending too much time trying to solve what is clearly a bug.

0 tdeprins over 1 year ago in reply to tdeprins

This is with the 245 music, different device same issue ... can't use it with volume on max. If I use the speaker the volume controls do work.