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GPS problem in first 4-6 minutes

Hello everyone!

Hello tech support Garmin!

Six months have passed, and the problem has remained in its place. The same scenario. The first 4-6 minutes watch does not catch satellites. More precisely, they show that they catch, but they don’t. Below are examples of what is happening. No, these are NOT jammers. I’m waiting 4-6 minutes before my run. Buildings are no obstacle to the watch - running with friends on the same route proves it. Running in the opposite direction this place my watch records the perfect track. Starting in different locations gives the same results. At the same time - if you turn on the watch, catch satellites, but do not start the training and run for about 5 minutes, and then turn on, the exercise will record normally! It started from FW 12.23!!! In September last year!!!

Guys, if you can’t fix your product, at least give the option to rollback to the version when the watch worked normally! Look around how many people suffer with bugs! Yes, if you turn on the option of rolling back, it will be harder to find and fix bugs. But people would be happier. Wouldn’t be? And now the problems are not solved, and just go from version to version firmware.

My current settings:

FW 14.17 (starting with firmware 12.23)

3D speed / 3D distance off

GPS doesn’t matter.

GPS ver.: 2.37

CIQ: 4.2.0

BMX: 11.0.3

CIAM 11.00.03

ANT/BLE/BT: 24.78

TSC: 1.14

Sensor Hub: 23.09

ETE: 6.14.9.1

LHE: 2.1.5.1

Ephemeris: Current

At the same time, the watch works without complaints in other functions! But why do I have to run 1 km to catch the satellites in training? Half a year… day by day?

Friends, I understand that work is going on. I understand that there are real people behind all this work... but six months without changes is a fiasco.

If you can’t fix a bug, then give the opportunity to return to that firmware when the watch worked normally! Why make people use a buggy product?

https://connect.garmin.com/modern/activity/10632861838

https://connect.garmin.com/modern/activity/10592270404

https://connect.garmin.com/modern/activity/10626142610

https://connect.garmin.com/modern/activity/10612130897 - start with delay – check it. NO jams.

Top Replies

Garmin-Sierra over 1 year ago +0 verified

All,

We are aware of this disruption and are actively investigating. If you are experiencing this, please gather a couple of examples and contact your local Garmin Product Support agent so they can further…
UltraKapitan over 1 year ago +4

Sorry guys, but i will bring the subject up till it fixed. Half a year - far too long to solve it
Tiago78 over 1 year ago +2

I suggest you reach with Garmin support from your region and after they give some steps to solve the problem the problem remains,than they do a replacement. I had the 955 and only one time i had a little…
UltraKapitan over 1 year ago in reply to Tiago78 +1

I bought 955 long time before 12.XX firmware. At that time my watch worked perfectly. Everything was going well - excellent training and different starts. Then the firmware update and finish... At the…

All Replies

0 Tiago78 over 1 year ago

I suggest you reach with Garmin support from your region and after they give some steps to solve the problem the problem remains,than they do a replacement. I had the 955 and only one time i had a little problem with gps with stryd workout app,never face that issues. Garmin don't follow the trends here,so is not the best place to expose the issue you are dealing

0 UltraKapitan over 1 year ago in reply to Tiago78

I bought 955 long time before 12.XX firmware. At that time my watch worked perfectly. Everything was going well - excellent training and different starts. Then the firmware update and finish... At the same time people write about similar problems here. But we are so few that this problem is not noticed. Everything is limited by standard answers. It is very frustrating to get into such a situation after so many years of using the products of Garmin almost without problems.

0 S.M.R. over 1 year ago in reply to UltraKapitan

I recall seeing this post or a similar one , I am not sure at all if it will help, but one can only try! I am referring to deleting the mentioned file in the "deleted CPE.BIN from remoteSW directory "

I have seen a few posts where this is mentioned as a solution to GPS lock.

forums.garmin.com/.../edit-sw-20-60-23-10-the-mysterious-behaviour-of-yellow-orange-circle-when-acquiring-gps-fix

0 DPSK over 1 year ago in reply to S.M.R.

Yes I would backup and delete the files in that folder.

0 UltraKapitan over 1 year ago in reply to S.M.R.

Thanks a lot! Will try it tomorrow. Hope it will solve the problem. But little notice - folder RemoteSW don't have CPE.bin inside. Maybe remotesw removeing will help here...

0 S.M.R. over 1 year ago in reply to UltraKapitan

Interesting - I looked in old archives I had , I had a folder dump from my 955 of 17 Aug 2022 and it has that CPE.BIN in it (I searched for the file name in the dump), but if I look at more recent dumps the file is nowhere to be found..I wonder if they changed how it worked on later FW versions. I looked at my connect and on 17 Aug 2022 i was running FW 11.12.

0 global_local over 1 year ago

UltraKapitan said:
Ephemeris: Current

This is essential for a warm start. But it seems to be broken. Your watch does cold start every time you start GNSS. Delete cpe.bin file as S.M.R. wrote and do a sync to GC. Cpe.bin will be recreated. Should fix a problem. Theoretically ;)

0 UltraKapitan over 1 year ago in reply to global_local

use search in my watch. there is no cpe.bin. looks strange, i think...

0 S.M.R. over 1 year ago in reply to UltraKapitan

As I mentioned above , I don’t have either . Maybe the method changed as I looked in three dumps I have and only one as noted had that file .. strange indeed

0 UltraKapitan over 1 year ago in reply to S.M.R.

So, I didn't find cpe.bin. Searching the Internet found som information regarding that file. But I think you are right, garmin has changed the method. Tried to delete remoteSW, but didn't get any changes. By the way, here all bin's files on my watch. There is no EPO CPE files. May by someone form Garmin can help us... Anyway, @S.M.R. thanks for trying...

Garmin-Kevin ?