Hi All,
I’m having big problems with Garmin 955 after few months of great service.
I’ve noticed that after 14.13 update HRM stops during day or night and even when it’s working often reports heart rates of 30-50 bpm where 70+ is realistic. I need to go into activity and then it will turn HRM on and then resumes ‘normal’ reading and logging. If I forget to do that or don’t notice, there will be long periods of without any data from Garmin 955.
Also, sleep monitoring, probably because of that, became completely useless – watch shows 7-8h from going to bed to waking up but in total 2-3h of sleep. Body battery is around 5-10 every day for a few weeks now.
Tried soft and hard reset, HRM is set to 1 second, pulse ox measuring all day.
Same silicone band used from the September 2022., nothing changed but became useless for general health monitoring. I was hoping version 14.15 would bring things back to track but it didn’t.
I’m very disappointed with the performance of it and hope Garmin will soon restore its functionality. Could it be hardware problem with sensor, not just software? Or if it just software, how to deal with it and when will it 'get better'?