This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

What is going on with the HR readings since 14.13?

Former Member
Former Member

I am getting very weird HR readings both from normal Run activities as well as Swim activities.

So what I'm experiencing is that the HR is much lower than it should be compared to all activities I've done since I got this watch (955 Solar) in the summer of 2022, and compared to how I feel.

It started with 14.13 where I was going out for a normal 5km run but the HR suddenly started to go down after about 1:30, instead of go up, and then after roughly 4:30 it dropped like a rock to 60. When this happened I watched it closely while running and it just sat there, in the low 70-80 and after about 7:30 I stopped the run because I thought the watch was bad.

Here's what it looked like:

Then I checked the forums and at the time some people was experiencing similar HR reading problems. After 7:30 my HR should be somewhere around 160 for me, so I understood that something fish was going on.

Here's an example of a swim activity with Firmware 13.22 back in November, 612 meters in a 12m pool at around 28 C temperature, and 148 HR average and 83% in Swim HR Zone 4:


Here's the same activity today with Firmware 14.15, same pool and same length, same temperature. Even with a slightly faster pace than the one above, now it says the HR average is 113 and 86% in Swim HR Zone 2. What??

Top Replies

All Replies

  • I have an update on my end.  told me by email that since my issue seems to be happening only to me, then they don't have to fix it. Since their products are so great, my watch is reading my heart rate perfectly so I probably have a freak heart that can spike and drop 20bpm in 6 seconds.

    Wanna hear a doozy? She told me that 14.13 made HR readings better. Not way worse like we are all seeing. Better. So all our hearts are freaks. After our email conversation, it was pretty clear that they are not gonna fix this because they think there is nothing to fix. I hope you guys cause an uproar over this. I have personally jumped ship and ordered a watch from a competitor.

  • I'm happy to take a look into your heart rate data. I will send you a DM. 

    - I'm very sorry that we did not come to an agreement.

    Since this thread was posted two software versions ago, I am locking it. If you believe that your heart rate data is inaccurate on 16.17, please start a new thread. For the most detailed and efficient assistance, reach out to a Garmin Product Support agent directly.

    Thank you!