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List of 955 bugs

Artsiom K
over 2 years ago

Hi everyone
I'm already tired to fight with multiple bugs, which I found out during last updates 14.xx. I want to underscore that from July, when I bought this watch, and till December everythin was OK. I want to summarize all the bugs here. If you have something to add, please feel free to do it, just let's try to draw Garmin's attention to the problem.

  • Screen freezes

My watch periodically totally freezes, frozen picture becomes a mess of pixels in time, but it healing itself after 24-36 hours.

Just want to clarify, that due to wrist heart rate monitor issue sleep score, stress level, body battery, training readiness, etc. not working

  • Compass doesn't work
  • Drain battery issue(before these updates I've recharged my watch each 14 days in average, now I'm doing that each 7 days)
  • Some issues with notifications

  • 0 over 2 years ago

    Did you contact support and discuss these issues? Please do that's how we put pressure on the system to address issues.

  • 0 over 2 years ago in reply to S.M.R.

    Could you please share right place to do that? Because I've contacted with local garmin support and they said some kind of '*** off'. Maybe Garmin have global support or US support will be more responsive

  • 0 over 2 years ago

    I have none of the issues you mention. Did you do a soft reset after the FW updates?

    Honestly I don't hassle about battery life as I charge the watch for a few minutes when I shower daily. My estimates are approx 0.6% per hour incl 1 hr of activity on full GPS daily, extrapolating that would be about 7 days.

    14 days must be with no GPS activities , limited BT etc?

    What notification issues do you have, mine seem to work as normal.

    I had a compass issue on an earlier FW , some months ago but it has been fine since.

    I use an external HRM for activities (No OHR is good enough yet in my experience), for normal daily movements my OHR seems in line.

    No issues with screen.

  • 0 over 2 years ago in reply to Artsiom K

    I use the Chat option on this page:

    support.garmin.com/.../

  • 0 over 2 years ago
    Artsiom K said:
    wrist heart rate monitor issue sleep score, stress level, body battery, training readiness, etc. not working

    Are these issues on the FW 14.XX ?

    Don't put too much hope on the battery drain. It is not going to get resolved easily. I think 0.4-0.6% per hour is the norm.

    As for the freezing, try disabling the touch. ie probably during an activity. Not sure if this is a fix for me. I don't experience any freeze at all. Switching off touch during an activity is like a "reset".