This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

22 years later...

I bought my 955 around mid November and I stuck with it, submitted bugs, uploaded my watch files and read this forum religiously to make sure I am not missing anything.  The 955 has on paper *all* the features that I want from a running watch but they just don't work or don't work right.  Even the features that are not "bugs" (causing crashes / reboots etc.) are just poorly executed (bad UI, no support for major Credit Cards eg AmEx, inconsistent fonts, graphs, touch problems etc.)

To make the long story short, I am lucky enough to live in a country with very liberal return policies so after using it for 2 months, I ended up returning it for a full refund. After being a loyal Garmin user since 2001 (yup that's 22 years!) starting with a GPSMAP 60CSx (remember those?) I am finally done with Garmin :(  This is pretty sad to me, as I also owned a bunch of Forerunners which recorded some of my fondest running memories / races / adventures.

Garmin has lost my trust and I cannot see myself going back for the foreseeable future unless their software development strategy & execution changes.  This a hard and systemic cultural problem that I am uncertain Garmin will be able to address. I hope for the sake of market competition they prove me wrong.

I am not going to post what I bought instead, as this is purely a criticism of how bad Garmin has turned with their unsustainable strategy of OS fragmentation across all those myriads of products.

Good luck everyone and I hope 955 improves in the future.

  • I starter my garmin journey in 2011 with forerunner 610, have been patient and faithful through 12 years now but I’m at the edge of giving up as well. Good luck with your new route.

  • Garmin user since 2001 (yup that's 22 years!) starting with a GPSMAP 60CSx (remember those?

    Yep. I had one. The GPSmap 60CSx was released in 2006. If you had a GPSmap in 2001, it would've been the 76.

  • For me it's only 20 years (FR101, 201, 301, 305, 310XT,... 955), so I'd give them two more years ;-)

    Anyhow it's hard to understand that Garmin could not create one single code base for all watches. Also the way of bug handling should be changed to be more effective and transparent.

    Fingers crossed that something will change within the next two years...