Hey guys,
I'm having quite a few issues since the 14.08 and 14.12 betas, and they’ve not been fixed in the 14.13 alpha update. The issues include:
- Steps count is not resetting the next day. I had to do a master reset on the watch and reinstall garmin connect on my phone to completely reset the steps.
- The watch randomly records or wrist heart rate at all, and glitches into a long continuous read of a random number
- The watch does not record Pulse Ox rate throughout the day, even though the setting is set to ‘all day’
- Because of this it also does not capture the stress score, and HRV are not recorded.
- Sleep stages or sleep at all is not recorded.
Unfortunately, it makes the watch unusuable as a daily tracker, sleep tracker, or anything else. It seems to capture WHR when doing exercise, surprisingly. However I have had other issues such as the watch auto atically pausing workouts when in navigation mode. I have, in a desperate attempt to get it to work again after support here in Germany did not respond to my requests, completely deleted my garmin account and reopened a new account with no data in it, but this did not help at all.
When I go through the device settings, it seems to drop the sensor hub from 23.09 to 0.00 at random intervals throught the day, after which it does not capture heart rate.
- I am in Germany, and whoever is monitoring these has the right to contact me if you can assist me with this.
