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955 Structured Run Watch Reboots constantly

When outside on a structured run the 955 turns off then reboots to a screen that says incident detection turn off and then goes to resume save I click resume it finds the workout. Then randomly it reboots again. Today it happened 8 times on my structured workout. I am not sure if it is related to my apple air pods or not.

Any help appreciated

0 Andrew over 2 years ago

Do you actually have incident detection turned on and connected to your phone? I never run with my phone and had a planned workout I used today without issue.

0 dmtrunner over 2 years ago in reply to Andrew

I have incident detection turned off for all activities except hiking. This is new as of last week. I have been trouble shooting for a week. Listening to music on the watch seems to make it worse.

So I will do the following

Structured workout just the watch no phone or earbuds

Structured workout no phone add jaybird earbuds

Structured workout add phone no earbuds

It does not happen on bike indoors on trainer

Swim works perfectly

0 DPSK over 2 years ago

Factory reset and stick to stock to monitor.

It shouldn't be auto rebooting at stock.

0 Former Member over 2 years ago

There is an unreliable source that apple air pods are faulty and apple is doing a recall to double check. Try taking it to the official store. tiny fishing