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955 Forerunner swim lap dropping issue still not resolved

Despite the last thread and garmin releasing software updates my 955 continues to bomb out mid swim. It picks up usually the first 1000-1500 meters no problem with various sets of varying lengths. Then all of a sudden like halfway through a 400m set, it stops counting after 100-150m and you continue the set only to find it’s hasn’t counted the last 10 lengths (250m) but the timer has continued therefore the lap pace drops significantly. After this happens nothing will restart the watch counting laps and you have to switch the the drill function and manually input the distance yourself after each interval/ set.

Getting very very very tired of this BS and garmin does absolutely nothing to resolve it.

is it a hardware issue? Then replace my watch or give me my money back and I’ll buy a 945 again which worked flawlessly.

the last thread got locked after garmin said there was a beta version and then a non beta version. FIX THIS ISSUE ON YOUR FLAGSHIP TRIATHLON WATCH GARMIN!!!!!

0 JP_85 over 2 years ago

After firmware update 13.23 (unsure of status prior to then but it seemed ok the one time I swam prior) the lap counter is completely useless. After it mis-recorded the few few laps I set it to alert every lap and some laps it went off three times in about 10m.
Today's swim
50m, lap went off twice but I stopped and it just saved the 50m.
50m, went off two or three times, counted 100m at saving.
300m - went off an extra once or twice and counted 350.
100, then 500 (2 intervals) I just manually counted laps and ended up with 1550!

Super annoying as the metrics are all but useless. I can edit the number of laps in garmin but have to delete everything out of strava and just do a manual entry there. This is the third swim in a row now annoyed by this issue. Will report to Garmin.

0 Miky over 2 years ago

I can't understand this problem.

Never never never had a issue while swimming since november.

I make 2x2500m every week, done also a CSS test and all worked perfectly

Bwoah!

0 Tracymacinnes over 2 years ago

I have had the same issue. 2 weeks ago it worked for half my set until I used the drill function, it then stopped counting lengths. Today it didnt count any lengths at all. Timer still ran and start/stopped on the lap function. No distance recorders CSS timer alerts still buzzed (maybe because timer was running ok) Used the drill function which worked fine so was the only registered lengths.

this is the second time I have issues, first time Oct 2022. Update at the time seemed to sort it. Now on software version 13.23

Not been impressed with 955. Had the 935 previously the elevation was knackered & the open water tracking was rubbish. Seriously thinking of changing to polar!