Swim activity doesn't auto syncronize

Yep, me too. First swim after 14.13, and uploaded straight away! Wahoo!

The same for me. Just finished a pool swim and it uploaded perfectly! Let's hope the problem has been solved.

And me to, Great to see it sorted!

I've got the version 14 update and did an open water swim today and it still won't download.  It shows it on my 955 history, but won't download to my phone.  Garmin Connect shows that it's connected.

Mine neither syncing through Garmin connect or Garmin Express on the desktop. Please sort this out asap.

KenK

do the following steps help ?

seilogramp said:

Try a manual upload to Garmin Connect Web - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get any message other than Import Complete, then there is a problem with the file. In that case, please attach it to this thread. We can take a look to see if it is repairable.

• Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
• Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.

Hi ,

Thank you for the response and offer to help. Please find below link to the files.

drive.google.com/.../1OSGbO-Oj8KN9KDVyKy6sdOTUhc5BPexw

that was a surprise 4 corrupted files 

first important job you have to do is to clean folder 'tempfit/saf_hr' on your FR955

• while doing this also cleanup the ACTIVITY folder

only download hr data from the strap when watch and strap were separated or with swim

when downloading hr data keep watch and strap in close proximity providing good data transfer

downloaded hr data from one activity corrupted all other activities because of the stored file hrdata.fit on the watch !

check these files

• [ solved ]
• [ solved ]
• [ solved ]
• [ solved ]

MostafaMossaad said:

Hi madmatt2314
I'm not sure I've understood your problems. But I "frequently" have issues downloading stored swim heart rate data (From Garmin HRM-Swim) to my Forerunner 965.

The workaround I've found to work almost always is.

1- Disable Bluetooth on your mobile phone (To avoid duplicated activities. More on that later).

2- When finishing your activity. Choose to save it. But *CANCEL* the heart rate data download. Save the workout WITHOUT the heart rate data.

(This will save an activity without heart rate data. And if your phone syncs that, you'll have an activity on Garmin Connect (And any other services connected to it) without the heart rate data.

3- Go to the activity details and THEN choose to download the heart rate data. The watch should search for your HRM, download the data, then treat/parse/add/etc.

(This will add/impose the heart rate data on your current activity. If you had synced before this step, Garmin Connect will create a new/duplicate activity, but with your heart rate data, and this new one "might" go to other services, or not. Depending on the Service. It won't go to Strava because Strava will believe it's a duplicate activity because it is of the same type and started at the same time as the previous one, but it will go as a duplicate to TrainingPeaks)

4- Now you can turn on Bluetooth on your mobile and then sync.

@Only Two the swim activity auto-sync again! Thank you for the great tip.