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Can't Delete Face-It Watch Faces

Is there any way to delete a Face-It Watch Face from a Garmin 955 Solar without completely reformatting/resetting the watch?

I created a basic face through "face it" in the Connect IQ app but saw there was no option in the watch to delete that watch face like most of the other watch faces have. I deleted it from connect IQ app on my phone and synced but it's still on my watch and I don't know if any other way to remove it short of a full factory reset.

I haven't tried connecting it to my computer yet and deleting it from there but I may try that today if my old desktop computer even still turns on. Can't install these apps on my work laptop.

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0 1613319 over 2 years ago

Same here, this is ridiculous.

0 Cuba1hr over 2 years ago

Same, when asked the support got these 3 links:

https://support.garmin.com/en-US/?faq=w8qvuYprDl2gd2gIiMQEnA&productID=616398&searchQuery=uninstall&tab=topics

https://support.garmin.com/en-US/?faq=guOCCz6Q7nAN5WaYfBy8S9&productID=168768&searchQuery=uninstall&tab=topics

https://support.garmin.com/en-US/?faq=ZOJb1R5G9M4PKsnxOyIdv7&productID=125677&searchQuery=uninstall&tab=topics

0 Valentyn over 1 year ago

I have a same problem. Is there any way to solve this problem?

0 Cuba1hr over 1 year ago in reply to Valentyn

Hi, no...as far as I know. My first 955 got replaced so I didn't load another face-it watchface on another one. That and only 2 IQ datafields per activity are here to stay I guess, among some other annoyances.:)

0 Aslam over 1 year ago in reply to Cuba1hr

What if we posted this as 16.09 beta public bug report?

0 9010903 over 1 year ago

That face-it app is total garbage. Reading this thread and seeing all the complaints about this watch in Garmin forums, I want to return it but it's outside the 30 day return on Amazon. This watch is terrible.

0 Garmin-Sierra over 1 year ago in reply to 9010903

Please see Using the Face It Feature in the Connect IQ Store App for help with this watch face. If you have attempted to delete it and were unsuccessful, it is likely because of this Note listed in the FAQ:

NOTE: Deleting the Face It watch face inside the Connect IQ Store app will not remove it from your watch if it is currently set as your watch face. To remove from your watch completely, see uninstalling options below.

If you are having any other issues with the device, please reach out to Product Support directly so you can receive detailed and efficient assistance.