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FR955 Heart rate reading errors during an activity.

Hello, 

I had a wrong heart rate reading once again while training. It reads well at first, then drops to 60 to 80 beats per minute for about 10 minutes to suddenly go back to the correct readings.

Taking off the watch, putting it on the other hand and cleaning the skin and sensors does not help.

This error occurred in version 12.23 and is still present in version 12.27.
Have any of you encountered such a problem? It’s a software or hardware error?