This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Missing HR data again

Im starting to lose chunks of my heart rate data throughout the day again. Overnight from about 4am until I actually woke up around 6am (causing bad sleep & HRV data). Then again this evening from around 6pm till 7pm HR was missing. Throughout the day it was fine, yesterday was absolutely fine too, there have been no changes to the way I’m wearing the watch.

For the last couple of weeks it’s been fine, went on to 12.27 beta and all was still ok but today it’s started playing up again.

0 S.M.R. over 3 years ago

Strange! I checked back on mine and any gaps tie in with when I wasn't wearing the watch.

Have you done a long power down recently , sometimes this resets things ...hold the top left button in until the watch shuts down.

0 B.Techno over 3 years ago

Not a solution, just to add some more data.

Only twice I had an issue with HR during the day - first time watches just rebooted randomly around midday and after they went back on I noticed that no data for the past hour or so has been saved.

And 2nd time similar to your case - some random morning hour during my sleep went missing.

What happens regularly is after I finish an activity with the strap (I have HRM-pro if it matters) watches don't switch back to optical HR automatically. They only do so when I manually go into HR widget and wait a bit for then to pick up the rate. It causes noticeable gaps in HR data as well if I don't navigate into the widget for some time.