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Bluetooth connection not holding

Hey guys, I'm not sure if it's related to other issues that there appear to be around Bluetooth and music, but my watch has been dropping off of Bluetooth for no reason. It will then not reconnect until I switch Bluetooth off and on again on my phone. This is definitely not related to proximity. Furthermore, I don't think it's my phone as I previously had a vivoactive 3 and it's never had any issues with Bluetooth connection.

I'm on 12.25 and hope there is either an easy fix or something that can be updated as it's a real bug bare.

Top Replies

S.M.R. over 2 years ago +1 suggested

Hi. Have you do the normal fix of all things app and connection , as that helped my issue which sounds similar:

1. Forget(remove) the device from the phone BT settings

2. Remove the GC App from the pho…

All Replies

0 S.M.R. over 2 years ago

Hi. Have you do the normal fix of all things app and connection , as that helped my issue which sounds similar:

1. Forget(remove) the device from the phone BT settings

2. Remove the GC App from the phone

3. Restart device and phone

4. Reinstall GC app on phone and sign in

5. Select pair on the device

That helped mine stabilise and its been much better since I did that.

0 6331447 over 2 years ago in reply to S.M.R.

Thanks S.M.R., I shall give those steps a whirl and report back in a day or 2. Appreciate it.

0 6331447 over 2 years ago in reply to S.M.R.

Not lost connection once since doing this, so thanks a lot!

0 S.M.R. over 2 years ago in reply to 6331447

Great thanks for letting me know ! Glad it worked