Bluetooth music hangs

Hello, I have a similar issue with the FR955 solar  V12.23. When I start a predefined suggested garmin training and connect my bose sport earbuds the first 5 to 10 min I can hear music playing. After a while the sound suddenly stops, although the earbuds stay connected. I tried to disconect and reconnect. Sound plays for some minutes and then stops again. It also seems that there is sometimes a little interruption if music works, followed by a very short "cracking" noise. On the FR 945 I never had any issues.

I also did a run without preconfigured training and the music played the whole training session. There was only sometimes this short interruption noise.

There's defnitly some problem with BT music streaming. I also noticed that when the music/prompts hang and I don't do nothing, next time I connect the phones to have another run, and the connection resumes, then I get all the previous prompts that have been stuck, at once: Lap 6, Lap 7, Lap 8... LOL

As if the streaming of these audio prompts, from the last run, were in a pipleline stuck and all of the sudden could be delivered.

Lately I discovered that the audio resumes If I remove and re-add the phones. But it's a stupid solution. 

I whish Garmin could look into this problem. It's not easy, especially because I can't state the exact conditions to reproduce it. If anybody can reproduce this... 

All-

Thank you for your participation in this forum thread.  So that I may assist you further, please reply with the following:

1. May we, if necessary, have permission to email you?
2. May we, if necessary, have permission to view/access your Garmin Connect account?
3. In what country do you live?

Yes you may contact me and I'm at your disposal to help you in any tests you may need. I'm in Portugal and you can access all my Garmin data. Just ask if you need something specific. I already had opened a bug report if I could understand how to reproduce this problem

Hello, 1. & 2. of course! 3. I live in Austria.

I got my watch today and had exactly the same issue while running. One podcast of ~60 min ran through fine. A next one started, but stopped playing 10 minutes in. I was not able to get it to work anymore, without disconnecting and reconnecting the earbuds. This is extreme frustrating to do while running

THis happened to me too.  I did NOT have my phone on me while running.  I used a course that I was following.  I was using spotify and it the audio would go silent on my airpod pros.  Then I would disconnect/connect and it would work again for a while.   Haven't had this happen before.  you're free to contact me.  [email protected] 

Hi all,

Having the same issue since I updated to the last version of the software (12.23 I believe). In my specific case, I have to star playing music 5-10 minutes before start running - it's like the watch loads the sound and then it plays it but with constant drops 

To the Garmin message:

1. Yes

2. Yes

3. Spain

I have the same problem. 

1. Yes

2. Yes

3. Russia