FR 955 Series: Training effect calculation is wrong AFTER 12.23 software (may include 12.27 and 13.15 sw)

I BELIEVE IN THE PROBLEM WITH

1) HEART ZONES IN SETTINGS ARE DISABLED IF YOU HAVE SET YOUR PARAMETERS (THIS IS NOT FIXED IN BETA 12.2 YET)

2) TRAINING EFFECT IS NOT LOOKING AT MY ZONES IN SETTINGS. TRAINING EFFECT LOOKES AT GARMIN DEFAULT ZONES EVEN IF MY ZONES HAVE NOT RESET (YES, SOMETIMES THEY DO NOT RESET).

All-

Thank you for your participation in this forum thread.  So that I may assist you further, please reply with the following:

1. May we, if necessary, have permission to email you?
2. May we, if necessary, have permission to view/access your Garmin Connect account?
3. In what country do you live?

if a ticket has already been opened for me on this issue, do I need to leave this data again?

Because we handle beta sw tickets separately from production sw tickets, yes.  I do need the data again.

1. Yes 2. Yes. 3. Russia 

1. Yes

2. Yes

3. USA

12.20 wasn't really a beta, was it? It was a late release candidate, and hardly any of the reported problems could have possibly been fixed in the week it was available.

I work in software development, and most sprint cycles are at least a week long, more typically two weeks.

People are most engaged when they feel they're able to make a difference. Most of us here want to help make this great bit of kit work how it was designed to work. Having to repeat yourself like this doesn't help with this engagement.

A mí también me pasa lo mismo. Me marca valores incorrectos del TE

 Kevin, a day has passed, but I have not received a new ticket in the mail in support. PLEASE speed up this PROCESS! 

1. Yes 2. Yes. 3. Russia 

Garmin-Kevin

Same issue: 

• Yesterday I ran an easy 21k 99% at the high end of zone ONE and received a score of 4.8 for Aerobic training effect. The details say "way to go! You spent a significant amount of time ABOVE your lactate threshold during this difficult activity.."
• Garmin's explainer suggests this run should be a 2.0 - 3.0 for TE Training Effect Samples | Garmin Technology
• today I noticed that Garmin had re-created a RUNNING profile with the default (incorrect HR zones). 
• Interestingly for the activity referenced above, it showed the correct zone according to my settings both during the run and after, yet the training effect is completely wrong and must be going off something else (maybe the zones set in the running profile it decided to add, or zones that Garmin is using that I can't even see)