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Screen damaged and won't switch on

9804555

Hi,

Recently, my Garmin Forerunner 945 screen started to show signs like delamination around the edges. Apart from that problem, the watch continued functioning ok but now while swimming it died and won’t switch back. It was almost fully charged at the time.

I followed all the steps in the “My Forerunner 945 Will No Longer Turn On” help page but nothing worked.

Is this a common problem with the Forerunner 945? Up until now it had been very reliable.

  • 0

    I don't know when you bought it, but this model is almost 7 years old and your only option will be out-of-warrantly replacement from Garmin which may not even be possible.
    That said, I guess water got inside. You can try to just let it dry (in rice or in a jar with a sachet of silica gel, but both don't speed it up in my experience), put it someplace warm but not much warmer than room temperature. Wait a long time, two weeks. Don't try to charge it. After the two weeks, try switching it on, if it's dead, charge it for a few seconds, see if the screen turns on. If still dead, try again next week. If it displays no signs of life after six weeks, it is properly deceased. I have had water ingress in phones, pedometers and watches and some came back to life after a month or more of drying. 
    The only way to speed it up is opening the watch, washing it in isopropyl alcohol and then it dries in an hour. Unfortunately Forerunners can't be opened easily at all.

  • 0 in reply to Bit

    I opted to go with the garmin exchange where I return the watch and receive a refurbished model for £135.