sensor hub version 0

Former Member 2 months ago

I believe this is a known issue already that most of my sensors are not working as of Feb 2024.

BMX: 0.0.0 (!)

WHR: 0.00.00

Sensor Hub: 0.00

I've updated to V13.0 and still getting rolled back to version 0 which results my sensors not to work

please help

0 Former Member 2 months ago

Garmin-Kevin appreciate any help

0 Garmin-Sierra 2 months ago

Former Member

I'm very sorry to hear about that. If attempting to update those versions using Garmin Express does not fix this, you will need to work with your local Garmin Support center for further steps. At this point you may need to have your device exchanged, and we cannot set that up through forums.

0 Chesterl 1 month ago

Yes. I met the same problem these days. Even if I reset my 245 watch and update its firmware through Garmin Express again, it can only work for a couple of hours.