Forerunner 945 Plays One Song Then Stops (Black Music Screen)

Same problem for me with Forerunner 245 music.

Did not have this problem before, hope Garmin fixes it. Last update did not fix this issue.

Yes Garmin may e-mail me, and view my account. I live in the Netherlands.

I am experiencing this on my FR945 and automatically skip the first song to get it to work but now it's randomly cutting out in the middle of my runs.  My headphones keep randomly stopping (during my races unfortunately) and I cannot getthem to work again without stopping my watch and completely resetting my music. Sometimes it takes several different steps to fix. 

Hi Garmin-Kevin, is there a fix for this? Keeps happening to me as well for a few months.

When yours cuts out, do you get your earphones beeping? I'm using aftershocks aeropeks and thought maybe it's happening when I get near someone else's Bluetooth and it unpaired, but it's always in the middle of a race when I can't stop and fiddle with the controls without stopping my watch. 

mlinda-pl If you can respond to the questions in my comment in the Top Replies section of this thread, I'd be happy to reach out to you for more information.

Currently, only few users have submitted the requested information for investigation and, with the info they provided, we have been unable to reproduce the disruption.

Yes to 1 and 2 3-US

Garmin-Kevin; sure:

1. Yes

2. Yes

3. Poland

1. yes

2. yes

3. Germany

I have the same problem with my Garmin Music 245. Sometimes it works fine for a few runs but then the issue returns. Today it happened 3x times on my run. Skipping to the next track or switching playlists starts the music again (the Bluetooth does not drop in between) but it's annoying nonetheless.

In answer to Garmin support;

1. Yes
2. Yes
3. UK