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Training History gets deleted after connecting with Garmin Express

4720879 over 2 years ago

Since last software update being installed, each time my watch 945 gets connected through Garmin Express it deletes the history saved by Garmin 945, however it keeps all the records and data transferred from my previous Garmin Fenix 5. There was no such issue until last software update was installed. Do anyone know what is going on?

0 e7andy over 2 years ago

Yes. It is a known issue: https://forums.garmin.com/apps-software/mac-windows-software/f/garmin-express-windows/294398/garmin-express-7-13-deleting-activities

Solution is to upgrade to the latest version: https://forums.garmin.com/apps-software/mac-windows-software/f/garmin-express-windows/294736/garmin-express-release-notes

0 4720879 over 2 years ago in reply to e7andy

Thank you for writing. I will check it out, although I keep my Garmin Express up to date at all times. Will see what happens.

0 Dr Phil over 2 years ago in reply to 4720879

7.13.1.0 for Windows or 7.13.2.0 for MacOS.

0 4720879 over 2 years ago in reply to e7andy

I just connected my watch with Garmin Express and it seems fine now. It looks the app updated itself at some point as when I checked the installation number it was already up to date. All good now! Thanks for the advise!