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Sleep analyze, HR monitor, Body Battery not appear in Garmin connect

Hello. I have a little issue for 3 days. Early, everything was OK.
I had sleep analyze, Body Battery and other features in watch but not appear in Garmin Connect mobile app or web.

Watch synch correcty : i can see my activities, running excercise etc
I tried to do reset of watch, but doesn't work

Any solve ? Thanks a lot!

0 NickMN over 3 years ago

User data and training loads haven't been syncing properly this past week... seems to be fixed today. Also in the past it seems my battery/sleep score have had delays of a day or so sometimes (even before the current known problem)

0 8585878 over 3 years ago

Nothing happend and problem still exists. Any solutions ?

0 ben.hartley over 3 years ago in reply to 8585878

Seems ok to me. I have body battery and sleep recorded and displayed in Connect on Android

0 Martin Serafín over 3 years ago

sleep analysis doesn't show in my garmin connect either.

0 8585878 over 3 years ago

Issiue has gone. There was my mistake, but I don't know how mobile app was removed my watch as main device to tracking activity.

Maybe anyone have same problem so I should cite the soultion:

1) open app on mobile
2) choose menu
3) click on garmin devices
4) choose your watch
5) click on "tracking activity"
6) at the bottom, choose your device to preffere monitor acitvity

cheers!

0 Martin Serafín over 3 years ago in reply to 8585878

Thank you very much. it was this problem. (I have more devices)