The lap alerts in my Garmin 945 for Open Water (OW) swimming have not working for a year or so. I hoped a software update would solve the issue, but it hasn't. I am currently in the latest OS (7.10), and the problem is continuing.
Here's what happens: When I go to OW Settings/Auto Lap, I change the primary and secondary lap alert settings from the default (both are in "timer") to lap time and lap pace. However, when I check preview, all I get is a dark screen- this happens even if I haven't changed the lap alert settings. And I only get this black screen whenever I have a lap during my OW swim, whether it is a manual or auto lap. Interestingly enough, when I go my ios Connect app after my swim, I see that my laps have been recorded, both in manual and auto lap mode. So essentially, my Garmin is recording the laps, just not showing them during my swim- which is really not very helpful, as I am trying to figure out whether I can keep up my pace in all the laps. Interestingly, my lap alert settings are not saved, either- I find that they are reverted to timer in a couple of minutes or so- a few times they changed to calories instead, I have no idea why- maybe Garmin thinks I need to lose weight:):):)
BTW, I haven't been to a pool in a long time, so I am not sure if my Garmin has this problem in pool swims as well. And to my knowledge, this is the only problem in my 945. I don't use many functions; I mainly swim, run, hike and do some cardio, and those, as well as other functions, are working perfectly. Too bad one of the few I really really need is not:( I'd really appreciate any help regarding this, as I did not even encounter anyone with the same problem in my google searches.
