not seeing any update options
Similar issue here, but shows as 5.5. Was on the official one, no beta) before
Normally updates are received during the night. Today during the daytime, at least that's what I am thinking now, as:
1. Huge battery drain
2. Watch language had changed to English from Dutch. Wanting to change back to Dutch, Dutch/Nederlands was not present in the list (only a few languages). Resetted the watch, connected in garmin express, which mentioned all up to date and no updates available. Unplugging from garmin express, Nederlands was selectable again as language.
3. And reading @runningbommel, also here SW v5.5 displayed in watch and GC portal, not 6.2
EDIT 9:30pm - run all sync methods again: WIFI/internet, via BT/GC mobile, via USB/Garmin Express; all to no avail... still v5.5
Second attempt worked. Did a sync via WLAN, then it showed the update again. Now on 6.20
Did you try syncing with Garmin Express, or Garmin Connect Mobile to try pushing the update?