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Pairing with 2 phones is a problem...

I have my watch paired to 2 different phones and Garmin Connect syncs incorrectly when I alternate devices for syncing. I end up with a gap in all my data like heartrate, stress, etc.
This can't be fixed, they told me. I have to use 1 device only for syncing. Even though the data is still in the watch, there is no way for them to fix it. Is it me or is this super retarded??

Would be nice put that on your website at least.

0 seilogramp over 4 years ago

Which two phones? I often sync with an android and iPad. I haven't noticed, but maybe there is a disparity.

0 DPSK over 4 years ago

I have 2 watches but I sync them on the same phone. No problem with data continuity when I switch the watches.

It is quite rare for someone to sync onto 2 phones. I think it is due to security reasoning?

0 6871200 over 4 years ago

It's a pixel 4a and IPhone 8

I think it only happens with Bluetooth sync. Wifi sync doesn't cause problems.

0 DPSK over 4 years ago in reply to 6871200

Wifi sync? If I understand correctly, wifi is for upload of activities and sw update.

www8.garmin.com/.../GUID-7089BCD7-BBA9-4AB1-BE0C-3FA4A2FAE861.html