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No sleep or step data since 22 November 2020

Former Member over 4 years ago

Anyone found a fix for sleep and step data not being recorded in Garmin Connect since 22 November 2020?

Maybe because it's not affecting everyone there is no fix required?

Are you referring to Garmin Connect Mobile or interweb? Might be worth having a chat with Garmin Support. What version of software do you have on your 945? What phone? What phone OS? What computer? What computer OS? What browser?

Either way I have all the data on both:

0 Former Member over 4 years ago in reply to Dr Phil

Thanks for your reply.

running the latest 5.5 and using an iPhone pro max 12.

Logging into Garmin connect on the phone gives me the filling screenshots. No settings ever changed.

0 Dr Phil over 4 years ago in reply to Former Member

What activities have you done?