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Can't connect to my phone anymore

road-run
over 4 years ago

I'm on firmware 5.30 since it has been released a few days ago. No problemas whatsoever. Business as usual, trainining, notifications, everything OK.

A few hours ago I noticed notifications weren't arriving to my watch.... 

In the last hour I tried everything. Restart 945, restart phone, remove and add again. Connect "sees" the 945 but can't conclude the configuration and produces an error after some time.

I can still connect my BT phones and ear music, so it's not some BT stack problem. 

What happened? I never had a problem with my 945-phone ever. 

  • 0 over 4 years ago

    I connect the watch to Express and firmware 5.40 appeared to update. I updated without problems. But still can't connect. I removed the 945 from Connect and now I can't add it back because Connect can't finish the setup process. It discovers the watch pretty fast but then it keeps configuring forever until it stops with an error...

    Nobody is having problems? 

  • 0 over 4 years ago in reply to road-run

    Express now says "Sorry, we're having a problem communicating with our servers"

    Oh boy... before applying an hard reset I'm going to wait for tomorrow....

  • 0 over 4 years ago in reply to road-run

    I run Android rather than iOS, but I resolved this problem by removing the watch from the list of bluetooth devices under the bluetooth settings.

  • 0 over 4 years ago in reply to mcalista

    I'm also on android and 945 was not on the list. Anyhow, this morning I woke up and tried to add the watch and it worked like nothing add happened. 

    At least I avoided an hard reset and everything is working as always. Didn't understood what happened....