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Sleep tracking stopped working

It's weird. Three nights ago it stopped working without any input from my part. No firmware changes, no anything. It simply has given up tracking my sleep. It won't show any chart in GCM nor in the web.

I haven't noticed any other crashes, though.

Top Replies

yoque over 3 years ago in reply to olni65 +2

I installed yesterday fw5.50 and sensor hub and I can see sleep tracking no more.

Thanks!
1000ngan over 4 years ago in reply to 1000ngan +1

It's tracking again now.
Muneet over 3 years ago in reply to yoque +1

Ditto.... sleep tracking stopped working after fw5.50 .

Tried hard reset, GC sign out .. but nothing seems to be resolving.

All Replies

0 DPSK over 4 years ago in reply to 9537290

I'm on firmware 4.7 too.

Checked on the other thread. There was a ANT/BT/BLE update to 6.06. This could be the problem.

0 f|33tStA over 4 years ago

you all checked if your watch is set as primary fitness tracker?

sometimes this information get lost!

0 1000ngan over 4 years ago in reply to 1000ngan

It's tracking again now.

0 9537290 over 4 years ago in reply to DPSK

How to update to that. The last automatic sleep tracking was tuesday.

0 9537290 over 4 years ago in reply to 1000ngan

What did you do?

0 9537290 over 4 years ago in reply to 9537290

Tracking now

0 dkvhin over 4 years ago in reply to f|33tStA

My settings are already set as primary fitness tracker, however, I did try to un-check - save - then check it again.

It seems to have picked up the tracking again now.

Will monitor until tomorrow if this will record my sleep, thank you

0 DPSK over 4 years ago in reply to 9537290

I mean that update could be the problem.

0 yoque over 4 years ago

Well, I haven't done anything and this morning I got sleep tracking back again. It has come as quietly as it was gone.

0 Changry over 4 years ago in reply to Changry

Mine reappeared today as well.