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Sleep tracking stopped working

It's weird. Three nights ago it stopped working without any input from my part. No firmware changes, no anything. It simply has given up tracking my sleep. It won't show any chart in GCM nor in the web.

I haven't noticed any other crashes, though.

Top Replies

yoque over 3 years ago in reply to olni65 +2

I installed yesterday fw5.50 and sensor hub and I can see sleep tracking no more.

Thanks!
1000ngan over 4 years ago in reply to 1000ngan +1

It's tracking again now.
Muneet over 3 years ago in reply to yoque +1

Ditto.... sleep tracking stopped working after fw5.50 .

Tried hard reset, GC sign out .. but nothing seems to be resolving.

All Replies

0 9537290 over 4 years ago in reply to seilogramp

yes! the body battery works only advanced sleep tracking doesn't. Heart rate always on.

0 DPSK over 4 years ago in reply to seilogramp

Other stats like HR, breathing, Spo2 are fine.

0 9537290 over 4 years ago in reply to DPSK

yes. HR,Body battery, stress level, calories, respiration all working okay.

0 Former Member over 4 years ago

Same, only sleep data not coming

0 1000ngan over 4 years ago

I/m too. What's happen?

0 9537290 over 4 years ago

my version is 4.7 how about you guys?

0 6102750 over 4 years ago

Same, heart rate and oxygen, everything else fine, just no sleep data.

0 Albert over 4 years ago

Same here.

0 PrathanT. over 4 years ago

I have used my 945 as usual.

Everything works well until 3 - 4 days ago.

I didn't see my sleep info in the Garmin Connect for 3 nights in a row. Yesterday I removed 945 from app, factory reset my watch, reconnect them and sync again (the sync took more than 1 hour). This morning, i still can not get my sleep information.

Can anyone help please?

0 dkvhin over 4 years ago

same