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Problem getting Strava Live Segments onto watch

Even though I am using nowhere near 100 segments and have popular segments turned off, I can no longer get new segments onto my watch. I am using Strava segments, not Garmin ones and the segments I want are starred in Strava. I have tried unlinking and linking Strava and Garmin but this did not help. The craziest thing is that in the Garmin Connect application there is a list of my starred Strava segments on the dashboard and this is up to date. But when I check the list of things Garmin intends to sync to each device next time, the list of starred running segments is different from that on the dashboard. It reflects only what is currently on the watch and omits several segments I want on there. As far as I can tell, this is only happening with running segments and not cycling ones. Any ideas anyone?

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0 exilgnagare over 5 years ago

Same here! Some segments just refuse to sync.

0 Chris over 5 years ago

You can in the App say send to device. Did you do it?

Clock on a segment, click on the right top three dots, then send to device.

0 exilgnagare over 5 years ago in reply to Chris

Not seeing any dots in the Strava app though...

0 Chris over 5 years ago in reply to exilgnagare

No one say in the Strava app.

You say you see in Garvin connect you Segments. Then I write what you should do.

0 exilgnagare over 5 years ago in reply to Chris

When using Strava segments you choose the ones you want in the Strava app. Not in Garmin connect. What OP says is that chosen segments show in Garmin Connect but they dont sync to the watch. Just saying...

0 exilgnagare over 5 years ago

Just got word from Strava support.

”At this time, we do not sync downhill segments to devices for Strava Live Segments. Please keep in mind that our system recognizes even the slightest negative grade, and there may be segments that display a 0% grade that will not sync to devices for Strava Live Segments.”

0 Former Member over 5 years ago

I have exactly the same problem. Some segments are synced to the watch, some are not. The segments are plain running segments in strava and they all show up on the connect.garmin.com dashboard.

This is really annoying!

0 Former Member over 5 years ago in reply to exilgnagare

Why is it like this? Alot of segments are downhill and this limitation doesn't feel motivated.

0 7544270 over 5 years ago in reply to exilgnagare

Really? Is this a joke? For what possible reason would they exclude segments with a slight downhill slope?

0 exilgnagare over 5 years ago in reply to 7544270

Could it be to ”protect” cyclists? From going to fast downhill I mean. Must suck for mountain bikers though, right? And as a runner I think it’s ridiculous!