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TopoActive Europe 2020.10: Map Update Error

Hi, I am trying to update map by Garmin Express (via USB) in my watch, but during downloading/installing something goes wrong and process finished unsuccessfully :(

Top Replies

jmto over 5 years ago in reply to jmto +4

No in fact it goes exactly to 50% then does something and failed. Is that 50% like downloading the map, and another 50% to copy it to watch or what.
peter_asp over 5 years ago +4 verified

I get the same n a 945, with a clean download folder it get to 50%, if I retry it gets to about 30%.

In the log I can see:

2020-05-28 08:36:52.6422 | 41 | I | UpdateMapOperation_Map.ActiveEU.2020.10_3308335046…
peter_asp over 5 years ago in reply to RunGeek +3

The strange thing is that it looks like it finished downloading the files from the servers and is trying to install on the watch when the error occur.

If you remove the downloads in

C:\ProgramData\Garmin…

All Replies

0 Ariel over 5 years ago in reply to lukaszmiki

Rzeczywiście, ale pytanie po co wyłączać zegarek?

0 Krzemien over 5 years ago in reply to StephanK.

All good here!

(yes, I also did check it on the device to be sure ;-))

0 micro over 5 years ago

I just checked the folder at c:\ProgramData\Garmin\CoreService\Downloads\Map\ and there are old maps as well. It uses ~35GB storage on my PC. Can I delete them? Are they supposed to be stored after sent to the watch?

0 KrzysiekJar over 5 years ago in reply to lukaszmiki

Dokładnie! oprócz tego mój strasznie laguje... masakra...

0 Krzemien over 5 years ago in reply to micro

Yes:

https://forums.garmin.com/apps-software/mac-windows-software/f/garmin-express-windows/103370/valuable-space-wasted-on-ssd

I think it's time Garmin did something about it really: the response from Support in the above thread is >4 years old, and - surprisingly - when one purchases & downloads maps via GE, they are downloaded to separate temporary destination under 'c:\ProgramData\Garmin\CoreService\Downloads\' - and actually promptly deleted once maps are successfully installed on device.

0 Czechdude over 5 years ago in reply to KrzysiekJar

same here, it takes forever :( trying restart of the watch, so far the progress bar is at the letter "m" in "Loading maps..."

0 Alex_WAW over 5 years ago

Today reinstalled with new Garmin Express and it went smoothly, terrible lag of yesterday disappeared.

Unfortunately during a ride I noticed 2-3 times screen went all white within 3 minutes for 15-20 sec each time, while still showing position market (I was in TrackBack). It this normal? Could it be that the next tile was slow to load?? Or yet another bug of this release?

0 Czechdude over 5 years ago in reply to Czechdude

I have to say, the maps are loading more than 30 minutes!!! and stil nothing, that is crazy.

0 SagDag over 5 years ago in reply to SagDag

The update has been published for the error and the problem is solved today. Thanks Garmin.

0 Ravona over 5 years ago

Hi All,

Seems like the problem is gone.

A new 7.00 Version for Garmin Express was releasd.

I've updated the app and now it's running fine.