This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

TopoActive Europe 2020.10: Map Update Error

Hi, I am trying to update map by Garmin Express (via USB) in my watch, but during downloading/installing something goes wrong and process finished unsuccessfully :(

Top Replies

jmto over 4 years ago in reply to jmto +4

No in fact it goes exactly to 50% then does something and failed. Is that 50% like downloading the map, and another 50% to copy it to watch or what.
peter_asp over 4 years ago +4 verified

I get the same n a 945, with a clean download folder it get to 50%, if I retry it gets to about 30%.

In the log I can see:

2020-05-28 08:36:52.6422 | 41 | I | UpdateMapOperation_Map.ActiveEU.2020.10_3308335046…
peter_asp over 4 years ago in reply to RunGeek +3

The strange thing is that it looks like it finished downloading the files from the servers and is trying to install on the watch when the error occur.

If you remove the downloads in

C:\ProgramData\Garmin…

All Replies

0 KrzysiekJar over 4 years ago

But now after instalation my watch got stuck on 'loading maps'...
Any ideas...?

0 jmto over 4 years ago in reply to KrzysiekJar

Same here.. 5 minutes around halfway.. It's known issue.. Reinstall reinstall reinstall, then after some reinstall it will work normally.

Why is this just so crap.. :(

0 4378773 over 4 years ago in reply to KrzysiekJar

I had all mentioned above issues. Failed installation around 50% mark. Quick fix - restarted watch and installation completed without any further issues. After that - loading maps took around 30 minutes. So be patient.

0 zellerbach over 4 years ago

It is working now.

0 jmto over 4 years ago in reply to 4378773

Yes, but the loading maps is long after every boot and maps works slow.. so it's not properly working :(

0 tsofron over 4 years ago in reply to jmto

just after the first restart, i just checked the 3rd power off / on cycle - all good. it boots up as before, or at least my unit does.

0 jmto over 4 years ago in reply to tsofron

Umm.. I'm sceptical. Did soft reset after that first long load and now it have taken forever.. like around 30minutes. Do I try to reinstall or normal power cycle.. and possible wait again long time..

This just feels like the error situation that I had after some map install.. and reinstalling fixed it.

But after 3 normal reboots.. it's slow.. it's faster than hard reset, but it's taking much much more time than the normal boot. 2 minutes and 26 seconds. This is not normal.. :(

So let's do the reinstall, reinstall.. and then some time it will work again normally :(

0 jmto over 4 years ago in reply to jmto

Ooh. Garmin Express 7.0.0.0. Let's hope that it can do these better. At least it does not ask for the Wifi things all the time.

0 jmto over 4 years ago in reply to jmto

Ok, after reinstall now reboot takes pretty much exactly 1 minute. Feels longer than it used to be, but maybe this is ok..

0 KrzysiekJar over 4 years ago

Is there any way to reinstal the map?
Something went wrong yesterday and my maps don't work