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Workout stopped syncing

Aurelie

After last iOS Mobile Connect update workouts don't sync anymore (Garmin Training Plan). So now I'm left with a useless watch. Today I'm supposed to run an Interval workout for my Marathon training but I don't have it on my watch. I restarted phone and watch. It doesn't sync...

The whole Garmin Platform is a joke!!

(...)

  • 0

    I had to remove it from Connect Mobile and pair again. Ridiculous... 

  • 0 in reply to Aurelie

    I apologize for this issue and it certainly should not have happened from an update. If this does occur again, there are logs that we can pull from your iOS app that will help us investigate the cause. Since you were able to resolve this on your own (with admittedly frustrating steps) we will not be able to pull those in this instance. Again, I apologize for this frustration. 

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