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Earphones are disconnecting (and sutdown) after 3 minutes.

Former Member over 5 years ago

Hello.

I have tronsmart spunky beat earphone and Garmin 945

The Earphones are disconnecting (and sutdown) after 3-4 minutes of playing.

Than i have to go to play mode again and reconnect.

Halp...

Gabi

0 Former Member over 5 years ago

I have the same problem

0 seilogramp over 5 years ago in reply to Former Member

Some earbuds have problems connecting based on the wrist you're using for your 945. If you wear your watch on your left wrist and the BT receiver is on the right earpiece, that could lead to disconnects. Not sure if this is the case for the Spunky Beat brand, but worth a try.

0 Former Member over 5 years ago

Dear Customer,
Thank you for purchasing our product and sorry for any inconvenience caused you. I am sorry that the spunky beat can not pair with the smartwatch and it is incompatible. Could you please email us at [email protected] with your order number so we can help you claim warranty. Thank you and look forward to hearing from you very soon.
Tronsmart Customer Care Team

0 Former Member over 5 years ago in reply to Former Member

Thank you.

I just bought other brand. And thay work perfectly

Thanks