This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Physio TrueUp Issue when reseting FR945

i was wearing my 945 yesterday morning and went for a run.
realized that my maps were somehow gone. so i synced my 945 to have all data (incl. steps) at garmin.

then i reseted my 945 and configured everything again - including PhysioTrueUp to continue my strike reaching the steps.

i reseted my 945 with 7.433 steps and wore it the whole day after re-configuring it. it counted steps again and also synced it to garmin, but after a while it was back again to 7.433 all the time.
in total i had quite a lot more steps but garmin ignored it. any chance to get that fixed? or even that garmin recognizes such an issue with this "multi-device-sync"?