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Error when adding 2 Connect IQ df in the run app

Hey guys,

I'm using 2 different connect iq df - the Heart Rate (https://apps.garmin.com/en-US/apps/74af49c2-65b9-4940-9e4d-9a635efe153f#0) and Runscribe (https://apps.garmin.com/en-US/apps/c1f5c80a-5a05-4e8a-97b3-fda34e957035) df. Unfortunately the first one added works and when I try to add the other one I get in the new screen the IQ! icon. I'm running on 2.80 and CIC 3.1.1. I already tried hard reset and so on so perhaps Former Member you might have a suggestion. My conclusion is that these 2 dfs can't work together, although I already tried the Combo Running Power and the Runscribe df and had no issue using those simultaneously.

Here's the dump from the apps log (log.yml file):

---
Error: System Error
Details: 'Failed invoking <symbol>'
Time: 2019-09-14T09:48:25Z
Part-Number: 006-B3113-00
Firmware-Version: '2.80'
Language-Code: eng
ConnectIQ-Version: 3.0.12
Store-Id: 74af49c2-65b9-4940-9e4d-9a635efe153f
Store-Version: 39
Filename: 99E94634
Appname: HeartMonitor
Stack:
- pc: 0x1000066b
- pc: 0x10001613
---
Error: System Error
Details: 'Failed invoking <symbol>'
Time: 2019-09-14T09:51:04Z
Part-Number: 006-B3113-00
Firmware-Version: '2.80'
Language-Code: eng
ConnectIQ-Version: 3.0.12
Store-Id: 74af49c2-65b9-4940-9e4d-9a635efe153f
Store-Version: 39
Filename: 99E94634
Appname: HeartMonitor
Stack:
- pc: 0x1000066b
- pc: 0x10001613
---
Error: System Error
Details: 'Failed invoking <symbol>'
Time: 2019-09-14T09:53:06Z
Part-Number: 006-B3113-00
Firmware-Version: '2.80'
Language-Code: eng
ConnectIQ-Version: 3.0.12
Store-Id: 74af49c2-65b9-4940-9e4d-9a635efe153f
Store-Version: 39
Filename: 99E94634
Appname: HeartMonitor
Stack:
- pc: 0x1000066b
- pc: 0x10001613
---
Error: System Error
Details: 'Failed invoking <symbol>'
Time: 2019-09-14T09:55:21Z
Part-Number: 006-B3113-00
Firmware-Version: '2.80'
Language-Code: eng
ConnectIQ-Version: 3.1.3
Store-Id: c1f5c80a-5a05-4e8a-97b3-fda34e957035
Store-Version: 35
Filename: 99E94508
Appname: RunScribe Plus
Stack:
- pc: 0x10000702
- pc: 0x1000043e
- pc: 0x10000184

Thanks,

Tudor

  • Hi all,

    I am also experiencing this issue since 945 automatically upgraded to firmware v5.0 where the CIQ data field only allows 1 or the other.

    The current setup (prior to the OTA v5.0 firmware update) was 2 CIQ data fields, Stryd Zones + 4 split-screen from Garmin Running Power Combo.

    As of now, I can only display one or the other but not both.  Anyone else has information on workaround or resolution?

    Cheers!