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No HR sensor light and Pulse Oximeter software error

Former Member over 5 years ago

Hi all, I discovered suddenly that my HR sensor stops blinking (so no more reading my heart rate) since morning. Resetting doesn't help.

There's also this "Pulse Oximeter version mismatched. Update Software." error.

Version: 2.70

Frustrating... is it spoilt? or is it some software issue? What should I do?

0 Former Member over 5 years ago

I have exactly the same issue after updating to 2.80. Try and go to settings》system》about and I bet the WHR and/or sensor hub software version will be 0.00.00.

There is nothing you can do. I've send my watch back to garmin for a replacement.