This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

HRM-RUN cheststrap Red and garmin 945 - still have issue on connection!

Hello,

I still have many issues with all my 2 HRM-RUN cheststraps in connecting to my device. When I had 935 no issues were been met with the same straps. In few words device is able to connect to the strap rarely and often it doesn'connect, despite I changed battery! Should I ask to Garmin to replace device/ strap?

0 bikej over 5 years ago

I have 945 from first firmware and never had a single issue with HRM red... Might be faulty device.

0 Wilkiedan over 5 years ago

Mine lost connection with my hrm run during a run, thought the hrm just needed the battery replaced. Tried that, still no connection. Then I tried my hrm tri, no connection with that either. Rebooted the watch, both connected fine and have done since.

0 Ishaan over 5 years ago

Not sure if this will fix it but: my 945 didn't connect to my HRM-Run (red) while on firmware 2.72. I downgraded to 2.70 and it worked perfectly

0 spruitp over 5 years ago

I have the same heartstrap but never had any issues.

0 SteveBUK over 5 years ago

Same strap. Been fine on all firmwares. (Unlike the optical sensor and it's way high readings)

0 SteveBUK over 5 years ago

I have same strap and no issues on any firmware. I got the 945 on release.

0 Otto-Destruct over 5 years ago

Reverse the battery in the HRM (which doesn't actually "reverse" but shorts the contacts to drain the capacitor completely).

Remove it as a paired sensor from your watch. Reboot the watch. Put the battery back in the HRM and re-pair it.

That's it. That's all I got before suggesting filing a trouble ticket with Garmin. FWIW, my 945 is pickier about ANT+ connections than my old 935 - methinks Garmin has some sensor software/firmware issues to work through.