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Discrepancy in steps after end of the day

I noticed on a few occasions that the steps on my 945 doesn't tally with Garmin Connect when I sync at the end of the day. For example like today, I clocked 23k steps on my 945 about 1 hour before midnight. But when I went to sync after midnight, Garmin Connect only logs 22.5k steps? This has happened a few times already. Anyone experiencing the same issue? How do I go about correcting this?

  • Former Member
    0 Former Member over 5 years ago

    Hi! I am experiencing the same behaviour for last two days on my Vivoactive 3. Before midnight, everything is synced, everthing is OK, correct steps count both on watch and in Connect, goals achieved. However, first syne after midnight changes steps value. For example, before midnight I have N steps (on the watch, online, on Android app... everything shows the same). First syne after midnight shows staps count -at that moment as "yesterday" staeps- as N-100, approx.

  • Former Member
    0 Former Member over 5 years ago

    Hello again! I have shared my experience on the

    forums.garmin.com/.../garmin-connect-application-shows-different-values-for-today-steps-in-myday-stats-and-steps-details-stats

    I do not see that this problem has anything to do with the watch itself, however, update to sw.version 6.90 that my watch received today, under changelog says it will "Improve scorecard upload process".

    Hope that this will somehow "automagically" address the issue, since I realized we are not the only ones experiencing it. Some older posts share the same experience.