This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin 945 step count mismatch

Former Member over 5 years ago

Hi I am new to Garmin and bought my first watch recently. I haven't tested all the functionality yet but recently noticed something. I selected "walking" activity and walk for 30 minutes. After stopping the activity, I synced the watch with Garmin connect app. I noticed that the step count on the watch and the app is different. The step count seems accurate in the app and inaccurate on the watch. Any possible reason?

Software version : 2.70

0 Former Member over 5 years ago

Not sure what happened by on one of the updates my 945 step count increased from 5 to 15 on the same set of steps which is 88. 5 is probably accurate 18 is way too high. Garmin if you are reading this please correct your software.